So you need to have a chip or crack in your windshield taken care of? Have you done your homework and requested quotes from several auto glass repair companies? If not, take care of that first!
If you already have quotes in hand, though, the process of determining which company you’ll use can feel a little confusing. Below, the experts at Only 1 Auto Glass explain what you need to look for in each quote as you compare auto glass repair services.
Price: Don’t Immediately Opt for the Cheapest Provider
No one’s looking to spend more than they need to on quality auto glass repairs, which can make cheap quotes look pretty attractive. But when you’re comparing auto glass repair estimates, the cheapest quote for service doesn’t automatically mean that provider is your best option. Sure, you can save a little cash, but what if that savings is at the expense of quality?
Typically, when you get one quote that’s significantly cheaper than any other, that indicates something about the service is different. The company may use lower-quality materials or different techniques that aren’t quite up to par. Don’t be afraid to ask why a quote is so cheap if you’re concerned!
Glass Quality: What’s the Difference Between OEM and OEE?
If you’re pricing out auto glass replacement rather than repair, it’s important to know the difference between OEM and OEE glass. Why? Because your insurance may only cover a certain type of glass for your replacement, and that will factor into the overall price of service. Here’s what you need to know:
● OEM glass. OEM stands for original equipment manufacturer. If you get a quote for OEM glass, you’re getting a quote for replacement glass that’s identical to your vehicle’s original glass in every way.
● OEE glass. OEE stands for original equipment equivalent. If you get a quote for this type of glass, you’re getting a quote for glass that’s manufactured by an aftermarket company. In theory, it should be equivalent in quality to your vehicle’s original glass; however, that’s not always the case. OEE glass is usually significantly less expensive than OEM glass, which is why your insurer may prefer to cover this type of glass rather than an OEM replacement.
Quote Delivery: Get It in Writing
When you get auto glass replacement or repair estimates, always get them in writing. A verbal estimate is essentially useless; you can’t prove it was ever issued and more importantly, reputable auto glass repair companies don’t give verbal estimates.
If you ever get an estimate over the phone and a company representative pressures you to commit, politely decline. The same idea applies if you get written quotes from service providers who pressure you on the spot to commit. Reputable companies don’t need to use high-pressure sales tactics because their track record speaks for itself; they’ll allow you time and space to consider all of your options.
Service Guarantees: Ask About Price Guarantees or Service Warranties
Last but certainly not least, ask about warranties or guarantees when you get your estimates. Most reputable auto glass repair companies will do whatever it takes to satisfy their customers. That usually means they’ll offer warranties on replacement glass or some type of price guarantee on quoted estimates.
Before you decide who you’ll trust to repair your auto glass, it’s critical that you understand what they’re willing to do to guarantee your satisfaction. In the auto glass repair industry, competition is steep. The companies that are willing to go the extra mile for your satisfaction are the ones you can truly trust to do a quality job.
Need Auto Glass Repair in the Twin Cities? Rely on Only 1 Auto Glass
When you need auto glass service, whether it’s back glass repair, rock chip repair, scratch repair, or complete auto glass replacement, you can trust our team at Only 1 Auto Glass. For over a decade, we’ve proudly provided Twin Cities drivers with the highest-quality auto glass service in the metro area, and we’re here for you too.
To learn more about us or get started with your repair, feel free to request a free estimate or call us at 651-789-1111. You can also send us a message to request more information.