Traits to Look For in an Auto Glass Repair Company

Do you have a windshield or a window that needs repairing? Finding the right auto glass repair company can be a challenge. With a number of sketchy shops and even sketchier so-called mobile repair companies, it can be difficult to find a company you trust. At Only 1 Auto Glass, we pride ourselves on delivering industry-leading service, so we know a thing or two about what to look for in a repair company. When you’re looking for a reputable team you can trust, here’s what to keep in mind.

Their Technicians Hold Industry-Standard Certifications

Did you know auto glass repair and replacement technicians are not required to hold certification? Many technicians aren’t certified, which means they haven’t completed a comprehensive, industry-standard training program. When you’re in the market for a new auto glass repair shop, always make sure the shop you’re considering hires certified technicians. The last thing you need is a shoddy repair or improper glass installation that puts you and your vehicle at risk.

At Only 1 Auto Glass, our technicians hold Auto Glass Safety Council and National Glass Association certification. AGSC and NGA certification means you can trust that when we complete a repair or replacement, we’ll do it right the first time — every time.

They Work to Accommodate Your Schedule

A reputable auto glass repair company should do their very best to meet your needs — after all, their business relies on your business. To help accommodate your schedule, a reputable company should offer mobile repairs. While this is not necessarily a must-have, it can be highly convenient if you have a crazy schedule and can’t wait in-person at a shop.

If the company does not offer mobile repairs, they should offer flexible scheduling to meet your needs. A quality auto glass repair shop that cares about their customers will do whatever it takes to earn and keep your business (within reason, of course). At Only 1 Auto Glass, our number one goal is customer satisfaction. To achieve that goal, we offer both a highly skilled mobile repair team and 15 locations throughout the Twin Cities metro. When you need us, we’ll come to you!

They Work With Your Insurance

Everyone knows dealing with insurance can be a major headache. When you need auto glass repair or replacement, typically, your insurance will cover the brunt of the expense. However, trying to sift through all of the details on your own can be tedious, even frustrating. Choosing an auto glass company that works directly with insurance agents can save you time and will help ensure you receive the coverage you deserve.

At Only 1 Auto Glass, we’re highly familiar with the auto insurance process and communicate extensively with your insurance company. We even conduct continuing education classes for agents and their staff. We’re dedicated to making sure your experience with us goes as smoothly as possible, from your initial call, right up until you drive away a satisfied customer.

With 15 locations throughout the Twin Cities metro, plus mobile repairs and installation, it’s our mission to make auto glass repair convenient, quick, and affordable. At Only 1 Auto Glass, we have over 200 years of combined experience in windshield repair and auto glass replacement. When you need your vehicle’s glass fixed, we’re the ones to call. To learn more about our services or to schedule your appointment, give us a call at 651-774-3577, or feel free to message us on our contact page. To get started right away, reach out by requesting your free estimate.